Frequently Asked Questions

Swimline Distributors is here to help. We want your experience to be smooth from start to finish. If you can’t find the answer to your question below, please reach out to us.

FAQs

Since 1976, Swimline has proudly served the Southeast.

As a pool supplies distributor with long relationships with the leading manufacturer brands in the industry, you can rely on our pool industry expertise. Check out our commonly asked questions.

Where is Swimline located?

We are the Southeast’s premier equipment distributor with 3 locations in Georgia (Atlanta, Alpharetta and Kennesaw) but we ship nationwide!

How do I place an order?

SDI accepts orders over the phone, in person at one of our three locations in Georgia, or an order can be placed online, right here on our website.

Is local delivery an option?

We offer local delivery service in metro Atlanta, including the Alpharetta and Kennesaw area. We offer free delivery on orders of $2,000 or more. If you’re in the Atlanta area, you’ll be given the option to select local delivery or pick-up when as you complete your online order.

Do you ship products?

Yes, we ship nationwide, including to Alaska and Hawaii!

How fast will my products ship?

In-stock products typically ship within 3 days. You’ll receive a shipping confirmation email with your tracking number as soon as your order has shipped.

How do I find out if a product is on backorder?

On the product page, you’ll find the quantity of in-stock parts. If the product is out of stock, that is displayed so you’ll know before you add it to your cart.

What if I need to change an order after it’s been placed?

Contact us! If your order has not been packed and shipped yet, it’s likely that we can modify your order for you.

If I purchase parts from SDI and there is a problem, how do I activate the manufacturer warranty?

All Swimline products carry the manufacturer’s guarantee for the original purchaser. For warranty claims, contact the manufacturer directly.

How do I get in contact with someone that can help me with a question not addressed here?

Contact one of our branches:


Atlanta (main office)
440 Armour Place, Atlanta, GA 30324
404-872-5811
Hours: Monday - Friday 8am - 3pm

Alpharetta
8280 Industrial Place Alpharetta, GA 30068
404-872-5811
Hours: Monday - Friday 8am - 3pm

Kennesaw
3939 Royal Dr., Suite 218 Kennesaw, GA 30144
678-540-8469
Hours: Monday - Friday 8am - 3pm

Shopping Local Has Never Been Easier

Serving your needs as a dealer is what we do best. Swimline is one of the oldest independently owned swimming pool distributors in the country.
Fill out the form below and our team will connect with you soon.
Fill out the form below to get your
"The Swimline Difference" eBook!
Looking to join the Swimline Distributors Inc Team?

Fill out the form below and our team will connect with you soon.